Terms and conditions

Last Updated: April 08, 2025

Welcome to VelvetFortune.com! These Terms and Conditions govern your use of our website and the purchase of perfumes from us. By accessing or shopping on our site, you agree to these terms. Please read them carefully.

1. General

  • VelvetFortune.com is an online store offering perfumes for sale in Pakistan.
  • We reserve the right to update these Terms at any time. Changes will be posted here with an updated "Last Updated" date.

2. Eligibility

  • You must be at least 18 years old or have parental consent to use our site or place an order.
  • By using our site, you confirm that all information you provide is accurate and complete.

3. Products and Pricing

  • We strive to display product details (e.g., descriptions, images, prices), but errors may occur. We reserve the right to correct inaccuracies without liability.
  • Prices are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
  • We may change prices or discontinue products without prior notice.

4. Orders

  • Placing an order is an offer to purchase. We may accept or decline orders at our discretion (e.g., due to stock availability or payment issues).
  • Once an order is confirmed, you’ll receive an email with details. Confirmation does not guarantee stock until it is shipped.
  • We reserve the right to cancel orders for reasons like fraud suspicion or pricing errors.

5. Payment

  • Payment is due at checkout via accepted methods (e.g., cash on delivery, bank cards, or mobile wallets).
  • All transactions are in PKR and processed securely through our payment partners.
  • If payment fails, we may cancel your order.

6. Shipping and Delivery

  • Refer to our for details on rates, timelines, and conditions.
  • Risk of loss transfers to you upon delivery by the courier.

7. Returns and Refunds

  • Returns are accepted within 7 days of delivery if the product is unused, unopened, and in original packaging.
  • Contact us at [insert contact email] to initiate a return. Shipping costs for returns are your responsibility unless the item is defective.
  • Refunds will be processed within 7-14 business days after we receive the returned item via the original payment method (or store credit if cash on delivery).

8. Intellectual Property

  • All content on VelvetFortune.com (e.g., images, logos, text) is our property or licensed to us and may not be used without permission.

9. Limitation of Liability

  • We are not liable for indirect damages (e.g., loss of use) from your use of our site or products.
  • Our liability is limited to the amount you paid for the product in question.
  • Products are sold "as is," and we do not guarantee they meet your expectations beyond legal warranties.

10. Prohibited Use

  • You may not use our site for illegal purposes, to harm others, or to disrupt its functionality (e.g., hacking, spamming).

11. Governing Law

  • These Terms are governed by the laws of Pakistan. Disputes will be resolved in the courts of [insert city, e.g., Karachi], Pakistan.

12. Contact Us

  • For questions or concerns, reach us at velvetfortune.com/contact.